Customer Testimonials in Raleigh, NC

I arrived very early on my appointment date as I had patient appointments myself that morning. Although I wasn’t Patrick’s client he took care of me and got me out quickly and efficiently.

I felt I was treated fairly and respectfully regarding my purchase experience

Very good service

I have gone to many dealerships around NC and this by far was my greatest experience. Our sales representative Ulysses went above and beyond to make my mother and me more than welcome. We not only felt valued and comfortable, we felt like family. At no time during our process did we feel forced to make a decision and throughout our time he kept us well informed. Everybody we came in contact with was warm and inviting, greeting us with a smile and ready to help in any way possible. 10 out of 10 will definitely recommend to everyone who is looking for a car.

Mattew is a very knowledgeable and friendly sells person, he really enjoys what he does and we enjoyed working with him helping us buy our new car

The agent was courteous and helpful and made the whole experience pleasant. I appreciate their attention to detail and taking the time to answer my questions. Thank you very much for making a stressful issue go very well! Thank you!

When I called Thompson Buick the receptionist was very courteous, and transferred me to the Service Center for me to make my appointment for my Buick. Everyone I had spoken to were courteous, and polite. I ask to be notified before any work was to started. I was notified, and I was given the information so I could make a decision on what I would approve for repair work on my Buick. I will return to Thompson if I have any more issues with my Buick.

It was great fast and the young lady (she told me her name I forgot) was so nice and help

Totally unimpressive. I got a text message from Thompson back in Nov and a mailing from GMC saying my truck was ready for the recall to add the seat heater. I made an appointment only to find out the parts were not in stock. The service person was rather rude about it making it out to be my fault. They finally got the parts and had the truck for 10 hours to add the part. I have now bought two GMCs from the dealership but will look elsewhere for the next one.

Andrew was very helpful and got me through the entire process extremely quickly.