AdChoices
Jose H
WENDELL, NC | 2020 GMC 2500HD SierraSeptember 9, 2022Service advisor did a great jobResponse from Thompson Cadillac
September 11, 2022We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Thompson Buick GMC and we hope to see you again.Montez B
ZEBULON, NC | 2023 GMC AcadiaSeptember 8, 2022Sales person greatly knowledgeable about my vehicle of interest.Response from Thompson Cadillac
September 11, 2022Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!Getty D
RALEIGH, NC | 2020 GMC CanyonSeptember 4, 2022EfficientResponse from Thompson Cadillac
September 7, 2022Hi, thank you so much for the positive review! Thank you again for leaving us this response!Danielle S
GREENVILLE, NC | 2022 GMC TerrainAugust 29, 2022Everyone is always soResponse from Thompson Cadillac
August 31, 2022Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!Jermone P
RALEIGH, NC | 2020 GMC TerrainAugust 18, 2022It was a quick oil change.Response from Thompson Cadillac
August 22, 2022Hi there, thank you; we appreciate your feedback! Thank you again for the great review!Carlton M
RALEIGH, NC | 2017 GMC YukonAugust 17, 2022This is the second bad experience in a row I had at Thompson’s. Made an early appointment & my car wasn’t checked until late the following day. What’s the use in making an appointment if you can’t even investigate the problem on a timely basis. Follow up was nonexistent & communication between technician & advisor was poor. Customer satisfaction after sale is lacking.Response from Thompson Cadillac
August 17, 2022Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience.Christopher L
WAKE FOREST, NC | 2022 GMC 1500 SierraAugust 9, 2022Dillon was great, 2nd vehicle we purchased through him and he made the whole process very smooth.Response from Thompson Cadillac
August 12, 2022Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!Sidney D
LOUISBURG, NC | 2016 GMC 1500 SierraAugust 4, 2022Well, I was pleasantly greeted by Sal at my appointed time. I was directed to the waiting room, and almost before I could get myself seated Sal was back telling me my vehicle was readyResponse from Thompson Cadillac
August 6, 2022Hello, thank you for your kind words and this wonderful review! Thank you again for the great review!Rigoberto P
WAKE FOREST, NC | 2022 GMC TerrainJuly 27, 2022ExcellentResponse from Thompson Cadillac
July 28, 2022Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!John R
WAKE FOREST, NC | 2020 Buick EnclaveJuly 20, 2022Have always received exceptional service from Thompson Automotive group. I have found the entire service department from scheduling appointments to the service managers and mechanics to be polite and professional in working with me. They go out of their way to ensure customer satisfaction. in over 55 years of owning cars, this is the first dealership I've used to regularly service my cars.Response from Thompson Cadillac
July 20, 2022Hi there, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!